Last updated: [26.03.2025]

TechniClean (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you interact with us.

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1. Information We Collect

We may collect the following types of personal data:

• Name

• Phone number

• Email address

• Property details (for quoting purposes)

• Any other details you provide when contacting us

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2. How We Collect Your Data

We collect data when you:

• Submit a form on our website (Zoho Forms)

• Chat with us through our website

• Contact us via phone, WhatsApp, social media (Facebook, Instagram, TikTok, etc.)

• Book a service or request a quote

• Subscribe to receive marketing emails

All collected data is stored securely in Zoho CRM and Zoho apps.

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3. Why We Collect Your Data

We use your data to:

• Provide quotes and respond to enquiries

• Deliver cleaning services as requested

• Follow up with customer service

• Send marketing emails (only to those who opted in)

• Improve our website and services using analytics

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4. Who Has Access to Your Data

Only authorized TechniClean staff members have access to your data. We do not sell or share your personal information with third parties, except as required by law or for secure processing through tools like Zoho and Google.

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5. Marketing

If you have opted in to receive marketing emails, you may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.

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6. Your Rights (UK GDPR)

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion of your data

• Withdraw consent for marketing communications

To make a data request, please contact us at:
📧 office@techni-clean.uk​

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7. How We Protect Your Data

Your data is stored securely in Zoho’s GDPR-compliant systems. We take all necessary measures to protect your information from unauthorized access or misuse.